Shipping policy
Last Updated: [12/06/2026]
Thank you for shopping with [Zoe's Fashion World LLC]. We are committed to delivering your order safely and on time. Please review our shipping policy below.
1. Order Processing
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak periods, promotions, or holidays, processing times may be slightly longer.
2. Shipping Rates and Delivery Times
Shipping fees are calculated at checkout based on your location and the shipping method selected.
| Shipping Option | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
| International Shipping (if applicable) | 7–21 business days |
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other unforeseen circumstances.
3. Shipping Locations
We currently ship to:
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Within United State: All State in US
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International: We currently do not ship outside United State
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or message containing your tracking number (where available) and shipping details.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee changes once an order has been dispatched. Additional shipping charges may apply for re-delivery.
6. Delayed or Lost Shipments
While we work with trusted shipping partners, delays may occasionally occur. If your order has not arrived within the estimated timeframe, please contact us at [Your Email Address] or [Your Phone Number], and we will assist you in tracking your package.
7. Damaged or Missing Items
If your order arrives damaged or items are missing, please notify us within 48 hours of receiving your package. Include your order number and photos of the damaged item(s), and we will work to resolve the issue promptly.
8. Shipping Fees
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Shipping charges are displayed during checkout before payment is completed.
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Any customs duties, import taxes, or additional charges for international orders are the responsibility of the customer unless otherwise stated.
9. Contact Us
If you have any questions about this Shipping Policy or your order, please contact us:
[Zoe's Fashion World LLC]
Email: [viviandedekuma19@gmail.com]
Phone/WhatsApp: +1 (305) 926-2375
Business Hours: [Tuesday–Saturday, 9:00 AM–7:00 PM] VIP Sundays: +$200 fee
Optional Add-ons
You may also want to include:
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Free shipping threshold: "Enjoy quality standard shipping on orders."
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Same-day or next-day delivery: If available in your city.
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Cash on Delivery (COD): If you offer it.
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Pickup option: "Customers may choose in-store pickup at checkout."